Delivery

Your order will be delivered using Hermes within the UK, unless you live in the Highlands or Islands, where we will use Royal Mail.

Your order will be trackable on the Hermes UK website, and you will be sent tracking information with your delivery notification.

As our orders are Handmade, dispatch can take between 5-10 working days depending on how busy we are.  If you need your cover for a certain date or in a hurry please let us know before you purchase and we will try and accommodate your request.  Our current lead time will be displayed at the top of the homepage along with other announcements regarding timely dispatch of your order.

All international orders will be shipped using a variety of couriers, the most popular being your national postage service as it links up with ours and provides a good all round value for money option.

International orders can take between 10 and 15 days to deliver, although there are faster options that will come at a premium cost, so please let us know if you are happy to pay for faster delivery and we will accommodate your request. Please remember to add the dispatch times on top of this time.

There may be customs charges to pay on your order, so always check before purchasing that you are happy with this.  It will be your own countries terms to imports as to how much you will pay. Examples are the USA will not pay customs for orders up to £800, The EU will pay 20% on the whole cost with no minimum spend.

Most European carriers will contact you for payment before delivery so please make sure your phone numbers and email addresses are correct so you can be kept updated.